CRM and sales: A customer calls.You already have the answer.
Their record, their history and their offers are connected in Neoo. The whole team sees the same thing, and every quote is tracked through to signature.
Neoo Lite: €9 / company / month, Lite Pro: €19 / company / month, hosting included. Neoo Business: €199 per month excl. VAT for 3 users with a dedicated Cloud S, 30-day free trial.
Draft
Sent
Viewed
Accepted
Signed
Converted
01 / What costs you sales
The information exists.Nobody finds it in time.
“Who spoke to them last?”
TodayThe answer sits in the mailbox of a colleague who is away.
With NeooThe history is on the customer record: every event dated, with its author.
“The quote went out… and then?”
TodayNobody knows whether it was opened, or when to follow up.
With NeooNeoo counts the views: you follow up at the right time, from the offer’s side panel.
“It’s signed. When do we invoice?”
TodayThe accepted offer is typed again as an order, then as an invoice.
With NeooThe accepted offer becomes an order, then an invoice, without re-entering anything.
Common situations in a small business, shown as examples: they are not testimonials.
02 / IN NEOO
What your team sees, screen by screen.
Four real Neoo screens, from the customer record to its history. Names, amounts and contact details are fictitious; the rest is the application as it works.
Real Neoo screen · customer data anonymised
Real Neoo screen · customer data anonymised
THE CUSTOMER RECORD
The whole relationship on one record.
Contact details, customer type, payment terms and price list: the record gathers what you need to know before you call. Each email address has its role, from billing to reminders.
Prospects, direct customers, resellers and individuals kept apart
A price list assigned to each customer
Separate emails for billing, owner and reminders
Real Neoo screen · customer data anonymised
OFFERS
Every offer has its status and its owner.
Draft, sent, viewed, accepted, signed, converted: your offers are sorted by status, in a list or in columns. Filter by sales rep, status or period, then save the view.
The number and value of offers in each status
The conversion rate of your offers
Send a reminder, mark as accepted or lost from the side panel
Real Neoo screen · customer data anonymised
THE QUOTE
A clear quote, signed online.
Lines come from your catalogue, with their reference and billing mode. The quote separates what is paid once from what is paid every month. Your customer receives it with a signing link, and you see how many times they viewed it.
One-off and monthly costs kept apart, excluding and including VAT
A signing link for your customer
PDF, revisions and history for every quote
Real Neoo screen · customer data anonymised
HISTORY
Everything that happened with this customer.
Requests, invoices, quotes, orders and contracts: the customer’s activity reads on one timeline, filtered by type. Whoever picks up the account knows where the relationship stands.
Every event dated, with its author
Filters by event type
Status changes kept on record
03 / One practical first result
From draft to invoice
1
Draft
You prepare the offer from the customer record or from the offer list.
2
Sent
Your customer receives the quote and a link to sign it online.
3
Viewed
Neoo counts the views: you know when to follow up.
4
Accepted
The customer signs, or you mark the offer as accepted. A refused offer moves to lost offers.
Order, then invoice
The accepted offer is converted into an order, then invoiced without re-entering anything.
Example workflow, to adapt to your team.
04 / Choose your plan
Plans that answer this need
To get started
Neoo Free · Lite · Lite Pro
€9/ company / month with Neoo Lite, €19 with Lite Pro and 3 users; Neoo Free to get started
Neoo Free to get started, Neoo Lite at €9 / company / month, Neoo Lite Pro at €19 / company / month with 3 users included. The essentials for a small business: customers and contacts, products and services, quotes, invoices and Peppol, hosting included in a shared environment.
€199per month for 3 users and a dedicated Cloud S, then €59 per additional user
The Neoo Business pack: €199 per month with 3 users and a dedicated Cloud S, then €59 per additional user. Neoo Scheduling included, Peppol built in. Options and onboarding are extra. 30-day free trial.
Not sure which plan fits? Show us your process in a demo and we will point you to the right one.
Options and connections
Neoo Free, Lite and Lite Pro bring together the essentials for a small business: customers and contacts, products and services, quotes, invoices and Peppol. Neoo Business covers customers, contacts, offers, quotes and invoices, with advanced CRM: prospects, opportunities, orders and a complete customer history. Is your sales process unusual? Neoo Forge, the workshop that assembles your applications with AI, adapts Neoo to the way you sell. And if you manage IT for your clients, Neoo MSP is the one for you.
Neoo Commander and Desktop & Apps are options for Business and MSP. Accounting Apps requires Business and Desktop & Apps. Forge is free up to 10 credits a month, renewed every month, with no subscription: what you build is priced by its hosting.
Already using other tools? Tell us which information must move, in which direction and how often: we look with you at the connection that fits.
Neoo Free, Lite or Lite Pro for the essentials of a small business: customers and contacts, products and services, quotes, invoices and Peppol, up to 5 users. Business when your team works in Neoo: customers, quotes, invoices, prospects, opportunities, orders, projects and support around the same customer, on your dedicated Cloud. Neoo Business comes with a 30-day free trial. Not sure? Show us your process in a demo.
Can my customer sign the quote online?
Yes. Every quote has its signing link: your customer reads it and signs it online. You see how many times they viewed it, and the accepted offer can be converted into an order.
Can I import my contacts?
Yes. The standard import of contacts and products is part of our Neoo Launch onboarding package. Bring a sample and the list of fields: we handle duplicates together before the import.
Do I have to give up my current tools?
No. Start with a few real customer records and keep your tools running alongside. You switch when you feel comfortable, and we look at the useful connections with you.
Can Neoo Commander follow up with customers for me?
Neoo Commander is the agent that keeps watch over your business. Within the permissions you define, it spots a missed deadline and prepares the follow-up; every action stays traceable. Neoo Commander is an option for the Business and MSP plans.